Returns Policy
If you are unsatisfied with your purchase from Cornish Witch:-
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Return the goods to us along with any receipts for a credit note within 7 days of delivery. The credit note will incur a handling charge to allow for PayPal or credit card charges.
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We will have replaced (where possible) or repaired any faulty goods which are returned to us within 6 months of their original purchase.
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We will have replaced (where possible) or repaired any faulty goods which are returned to us within 6 months of their original purchase.
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Any item returned within 7 days will be eligible for a credit note assuming that an alternative cannot be found. Credit notes are valid for a period of 12 months from their issue date.
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Any replacement or repair will incur charges for extra postage along with any other charges we may incur.
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Returns of any item ordered in for the customer as a “Special Order” will incur a handling charge of 50% of the price paid unless a replacement of the same item in a different size can be made from stock.
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All items are sold as seen and are assumed to be in good condition by both us and the customer.
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All or any terms and conditions may be changed at any time without notice.
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It is the responsibility of the customer to check or have checked on a regular basis any fastenings, clasps or settings of any jewellery. Returns made due to wear and tear will incur a handling and postage charge.
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We cannot accept returned earrings or studs or other piercing jewellery.
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Any replacement/credit note is offered purely at the owners discretion and will depend on the condition of the item in question. Refunds will not be offered against any item.
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All sizing is the responsibility of the customer, if any item is returned because it is not the correct size any refund will incur a 30% handling charge. Postage and packing must be paid on all orders including subsequent order following a return, for whatever reason.
- As Commissions are designed for the customer as a one off, no refund will be made against these items but if necessary repairs will be made.
This returns policy does not affect your statutory rights.